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Help with D800?

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This isn't really an SGP question but a Nikon question. My D800 can do MTP/PTP but doesn't give me the option to select that in the firmware. Now, I used to be able to select my D800 by plugging it into my computer via a USB3 cable and control the camera. However, it seems my camera is 'stuck'. I can use programs like Image Capture/iPhoto to see the camera and download pictures. But, I can't seem to get any software program to control it. I've tried SGP/BYN/Sofortbild/qDSLRDASHBOARD to no avail. Now, here is the really funny part. If I use a portable router configured to use qDSLRDASHBOARD/wireless control the camera, it works...

So far, the only advice I've received is "it's broken'. I've tried resetting it. I've tried different cables.

Help!!
Chris


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