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Signing off

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I've been around since SG (no P) was a wrapper for Nebulosity. As someone who has also experienced a work-related burnout (working too hard because I loved my job), I've been worried about this coming for a long time - the effort you guys have put in has been Herculean. Slow down. Charge more if need be to make this venture sustainable. Rediscover your passion for astrophotography and reconnect with your family.

A suggestion (perhaps more to Jared for now) - give us seasoned users more time to answer questions before jumping in, and then only jump in to correct responses where the wrong advice is given. You guys jump in so fast that it's easy to let you keep doing it - make the very knowledgeable user base sweat a little and work up the courage to respond. You guys are the life-blood of this software - don't squander you essential contribution by getting swept up in support questions and demands of the user base for rapid gratification. It's true that most of us can't do support as well as you two, but if you don't let us muddle along then we won't get any better. Perhaps annotate a logfile for us so that we are less reliant on you to explain every entry - you should only be dealing with the ones that the user base can't figure out. In short you gotta trust the user base more - a lot of us have been here since the early days and it's astonishing to look back at all of the changes.

This is software I can't do without, and I'm sure I'm not alone in wanting to chip in to make your workload more sustainable. Your time away is the best thing we can wish for for the long-term viability of the software. Jared, don't just leap in and try to replace Ken's contribution on top of your own. You guys need a new support model - not just doing more - you've got to find a way to keep this sustainable (and that includes astrophotography time and family time - believe me, I work in an industry that sees a lot of marriage and health breakdowns due to overwork - I've never seen a case where I consider that sacrifice to work to have been worth the cost). Tell us how we can help more. Enjoy your rejuvenation time Ken
...Keith


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